Accounts, Passwords and Access

Articles on password requirements, updating passwords on mobile devices, etc.

Articles (31)

Pinned Article Reset Your NEOMED Password

This article provides step-by-step instructions on how to reset your password as part of the Microsoft 365 Self-Service Password Reset (SSPR). These instructions should be used if you no longer remember your password and need to set it to a new password or your account has become locked due to too many log in attempts.

After You Change Your NEOMED Account Password

What might you need to do after changing your NEOMED Account Password, and what should you do if you run into problems after doing so?

Applications Impacted by Basic Authentication Deprecation

Discusses the impacts of basic authentication being deprecated and how applications can or cannot support modern authentication.

Can't Log Into My University-Owned Device After Changing My NEOMED Password

After changing your password, you get an invalid user ID or password error message when you try to log into your University-owned computer with your new NEOMED password.

Change Your NEOMED Password

This article provides step-by-step instructions on how to change your password (i.e., you know your existing password and want to change it)

How Can I Tell if My Device is Joined to NEOMED’s Active Directory Domain?

Determine whether your University-owned device is bound to NEOMED’s Active Directory (AD) domain.

I Changed my Password and Now I Can't Log into my NEOMED Device

Intended to address the most common scenarios after changing your password where you receive an invalid user ID or password error message when logging into your NEOMED device with your new password.

Inactive Accounts - What Happens When I Have Not Logged Into My Account in Over 6 Months?

Overview of what happens to inactive accounts and options to reactivate accounts.

I've Lost Access to My NEOMED Account - Can I Get It Back?

Information on what access, if any, can be restored if you lose access to your NEOMED account.

NEOMED Account Access While Travelling Abroad (Outside of the United States)

Form to be used to notify IT department of forthcoming travel that requires access to your NEOMED account during your travel abroad.

NEOMED Password Requirements

Current University password requirements

New or Lost Phone/Mobile Device - Resetting Multi-Factor Authentication (MFA) Methods

If you use an Authenticator app and have a new/lost/stolen mobile device, this article will assist you in configuring your Authenticator app with your new device.

Oracle Database Password Sync (Microsoft Access)

Database password resets for power users that need access to applications like Microsoft Access.

Sync My NEOMED Device Password (I'm on Campus Using a Wired Connection)

Steps to take after changing the password on your NEOMED account to ensure that you can continue to log in to your University-owned laptop or desktop computer when working on-campus and using a wired connection.

Sync My NEOMED Device Password (I'm Working Remotely and I Use the NEOMED VPN)

Steps to take after changing the password on your NEOMED account to ensure that you can continue to log in to your University-owned laptop or desktop computer when working remotely and using the NEOMED VPN.

Sync Your NEOMED Device Password (I'm on Campus, using a NEOMED Wireless Network)

Steps to take after changing the password on your NEOMED account to ensure that you can continue to log in to your University-owned laptop or desktop computer when working on-campus and connected to a NEOMED wireless network.

Syncing Your NEOMED Device Password to Your New NEOMED Account Password

Steps to take after changing the password on your NEOMED Account to ensure that you an continue to log in to your University-owned laptop or desktop computer.

What Should I Do Before I Lose Access to NEOMED Resources?

Steps to take before you lose access to NEOMED resources

What to Expect When Prompted to Change Password for New Password Requirements

Covers common scenarios regarding the new password requirements going into effect for existing University accounts.