Knowledge Base

Categories (14)

Account and Access

Articles on password requirements, updating passwords on mobile devices, etc.

Business Application

Banner related articles, including ImmunU, Argos, etc. Articles on other University business applications including the CBORD Point of Sale, GetFunds, etc.

Computer and Peripherals

Articles related to standard desktop and computer support, including Microsoft Office, OneDrive and SharePoint

Email and Calendar

Articles related to e-mail and calendar

File Storage and Sharing

Articles related to shared folders, mapping network drives


Mobile device support

Network, Internet and WiFi

Articles on installing and using VPN

Phone, Voicemail and Conferencing

Articles related to phones, voicemail or conferencing

Printer, Copier, Fax

Articles related to printing, copying and faxing


Articles related to TeamDynamix (TDX) functionality

Articles (1)