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Articles
Knowledge Base
Categories (14)
Accounts, Passwords and Access
Articles on password requirements, updating passwords on mobile devices, etc.
Business Applications
Banner related articles, including ImmunU, Argos, etc.
Articles on other University business applications including the CBORD Point of Sale, GetFunds, etc.
Desktop/Computer Support
Articles related to standard desktop and computer support, including Microsoft Office, OneDrive and SharePoint
Email and calendar
Articles related to e-mail and calendar
Network, internet and WiFi
Articles on installing and using VPN
Shared Folders
Articles related to shared folders, mapping network drives
Phones, voicemail and conferencing
Articles related to phones, voicemail or conferencing
Printer, Copier, Fax
Articles related to printing, copying and faxing
Cell phone Support
TeamDynamix Client Portal
Academic Technology and Media Services
Canvas and Learning Technologies
General Support
TeamDynamix
Articles related to TeamDynamix (TDX) functionality
Articles (1)
Pinned Article
Resources for New Employees (Faculty/Staff)
Additional Resources
Popular Articles
Mobile Printing - PaperCut
Microsoft MFA and SSPR - First time setup
Loading Funds to your NEOMED Printing Account (Students)
Configuring NEOMED Email on an iPad or iPhone (Microsoft 365)
Installing the NEOMED VPN Client (Windows)
Recent Articles
Use Snipping Tool (Windows) to Capture Screenshots
Mobile Devices and Locked NEOMED Accounts When Changing Passwords
Reset Your NEOMED Password
Change Your NEOMED Password
What to Expect When Prompted to Change Password for New Password Requirements
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