Recently Modified Articles

Information on think-cell and how to install/use the software.
How to share files/folders with those outside of NEOMED
Information on what access, if any, can be restored if you lose access to your NEOMED account.
Overview of what happens to inactive accounts and options to reactivate accounts.
Steps to take before you lose access to NEOMED resources
What might you need to do after changing your NEOMED Account Password, and what should you do if you run into problems after doing so?
This article provides step-by-step instructions on how to reset your password as part of the Microsoft 365 Self-Service Password Reset (SSPR). These instructions should be used if you no longer remember your password and need to set it to a new password or your account has become locked due to too many log in attempts.
This article provides step-by-step instructions on how to change your password (i.e., you know your existing password and want to change it)
Covers common scenarios regarding the new password requirements going into effect for existing University accounts.
After changing your password, you get an invalid user ID or password error message when you try to log into your University-owned computer with your new NEOMED password.
Steps to take after changing the password on your NEOMED account to ensure that you can continue to log in to your University-owned laptop or desktop computer when working on-campus and connected to a NEOMED wireless network.
Steps to take after changing the password on your NEOMED account to ensure that you can continue to log in to your University-owned laptop or desktop computer when working on-campus and using a wired connection.
Steps to take after changing the password on your NEOMED account to ensure that you can continue to log in to your University-owned laptop or desktop computer when working remotely and using the NEOMED VPN.
Intended to address the most common scenarios after changing your password where you receive an invalid user ID or password error message when logging into your NEOMED device with your new password.
You changed your NEOMED account password successfully but are not getting email in the Outlook desktop application.
Steps to take after changing the password on your NEOMED Account to ensure that you an continue to log in to your University-owned laptop or desktop computer.
I'm leaving the University, and don't want to lose personal files I've saved to my NEOMED OneDrive.
I'm leaving the University, and do not want to lose personal files I've saved to my NEOMED OneDrive account.
Determine whether your University-owned device is bound to NEOMED’s Active Directory (AD) domain.