Connecting/Disconnecting the NEOMED VPN (Palo Alto GlobalProtect)

The GlobalProtect icon should be in your system tray (right side of the taskbar):

Right-click on the icon and choose Connect. **A DUO prompt will automatically be sent to your phone/fob - make sure you have your device handy to respond to the prompt quickly. (Fob users: Remember to enter using the format: password,pin)

If prompted, your username/password is your Office 365/Active Directory username and password and the portal is

Clicking "Remember Me" is a convenience to keep you from having to re-enter your login/password every time you connect, however will likely cause connection failures in the future if the AD password is changed.

To connect to the NEOMED shared folders once you are connected to the VPN:

To Disconnect from the VPN:

You should always disconnect from the VPN when not using it to do work at NEOMED!

Right-click the GlobalProtect icon and choose Disconnect:



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Article ID: 12142
Mon 4/11/16 10:25 AM
Thu 9/17/20 10:42 AM