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An overview of PointSolutions and how to create an account (for participants/students)

NEOMED Zoom accounts are available for current NEOMED faculty, staff, and students. This article covers the lifecycle of your account from activation to your departure from the university.

Steps to take before you lose access to NEOMED resources

Outlines the various IT-related account codes, along with the goods and services to which they pertain for budgeting purposes.

You changed your NEOMED account password successfully but are not getting email in the Outlook desktop application.

Overview of common error messages received if login attempts to NEOMED applications are unsuccessful along with potential solutions.

Overview of process of requesting a NEOMED Guest Account and the types of Guest Accounts that can be requested.

Describes the responsibilities of Sponsors of NEOMED Guest Accounts and the responsibilities held by NEOMED guests.

What might you need to do after changing your NEOMED Account Password, and what should you do if you run into problems after doing so?

Form to be used to notify IT department of forthcoming travel that requires access to your NEOMED account during your travel abroad and use of NEOMED property abroad.

Information on what access, if any, can be restored if you lose access to your NEOMED account.

Overview of what happens to inactive accounts and options to reactivate accounts.