How to Use the New Zoom Web Interface

Overview

Effective Monday, August 24, 2026, NEOMED will switch to the new Zoom Web experience (this change does NOT affect the desktop app). It offers a unified, intuitive interface that aims to help users access key features faster and manage settings more efficiently. 

Zoom Web Enhancements

Redesigned web home experience

The web signed-in homepage offers a cleaner layout, similar to the desktop app, with quick access to the universal header and options to start, join, or schedule a meeting.

picture of zoom home page listing join meeting button and meetings scheduled

Universal header and simplified navigation

The enhanced header provides universal access to Home, product waffle menu, and profile menu.

Before
old header

After

new header

Product Menu (waffle icon)

Located in the top-right corner of the universal header, the product menu (waffle icon) replaces the previous left navigation panel and provides a unified cross-product navigation. It opens each product in a new tab on the web allowing users to configure a product’s settings on its own page. To customize how the products appear, click the product waffle menu, then drag and drop items to reorder them.

Before

old navigation panel

After

new product menu

Profile Menu

Located in the top-right corner next to the product (waffle) menu, the new Profile menu has more options and provides a clear split between personal and admin controls through My account. Users can click My account to access their personal profile settings. Account owners and Admins can click Admin Center to access account management.

Before

old profile list
After

new profile menu

My Account

In My account, users can manage their profile and product-specific settings for personal use. Some features that were originally accessible from the left navigation menu were moved under My account, such as:

  • Profile: Manage your personal profile information, including your name and picture.
  • Reports (previously Analytics & Reports): Access usage reports for meetings, webinars, and more.
  • Personal Contacts: Store and manage your personal contacts in Zoom.
  • Personal Devices: Manage collaboration devices configured on your account.
  • Settings: Enable or disable Zoom features for your own use.
    Note: Settings can be turned on or off and locked by account owners and admins.
  • Recordings and Transcripts: Access your cloud recordings, recordings shared with you, computer recordings, and transcripts.
  • Summaries: Access your AI Companion meeting summaries and summaries shared with you (if enabled).

Before

old zoom account page

 

After

new zoom account page

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