Knowledge Base

Categories (13)

Account and Access

Articles on password requirements, updating passwords on mobile devices, etc.
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Business Application

Banner related articles, including ImmunU, Argos, etc. Articles on other University business applications including the CBORD Point of Sale, GetFunds, etc.
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Teaching & Learning

Articles on instructional tools and technologies (such as EchoVideo, PointSolutions), our learning management system (Canvas) and technology-enhanced learning spaces.
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Computer and Peripherals

Articles related to standard desktop and computer support, including Microsoft Office, OneDrive and SharePoint
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Email and Calendar

Articles related to e-mail and calendar
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File Storage and Sharing

Articles related to shared folders, mapping network drives
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General Support

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Mobile

Mobile device support
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Network, Internet and WiFi

Articles on installing and using VPN
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Phone, Voicemail and Conferencing

Articles related to phones, voicemail or conferencing
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Printer, Copier, Fax

Articles related to printing, copying and faxing
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TeamDynamix

Articles related to TeamDynamix (TDX) functionality
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TeamDynamix Client Portal

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Articles (1)

Pinned Article Resources for New Employees (Faculty/Staff)