Services A-Z (102)

# A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

APC power and cooling support

Apply standard computer image

Argos questions or issues

Argos report modification request

B

Backdate

Banner Accounts Receivable and Transact Payments

Banner Communications Management (BCM)

Banner database refresh request

Banner directory support

Banner Finance

Banner Financial Aid

Banner Human Resources

Banner Human Resources (Faculty)

Banner Human Resources (Payroll)

Banner integration

Banner Mobile (Ellucian GO) support

Banner Self Service

Banner Student

Banner support and maintenance

Banner Workflow / Ellucian Workflow

B-Line support

Bosch Access Control (Badge) System Support

C

Canvas Consultation

Canvas Support

Canvas Training

Cell Phone Support

Chemical or Biohazardous Materials Database

Classroom/Lecture Technology Support Request

Clinical Faculty Account Elevation

CMU - KSI External Accounts

Compromised Account or Device

Computer disposal

Computer or accessory purchase

Computer or hardware setup

Conference call setup, issues or questions

D

Ditto Support

Document scanning/imaging/ApplicationXtender

E

EchoVideo Support

Education Technology Training

Email restoration

Event Support Request

ExamSoft testing software support

F

Fax line installation

File Uploads/Recordings Request

Firewall

Firewall changes for blocked websites

FormFusion or IntelleCheck

G

General email/Outlook configuration, issue or question

General questions

H

Hardware troubleshooting

Help Desk Loaner Device Request

I

Infrastructure maintenance, upgrade or installation

L

Laptop drop off

Laptop loaner or peripheral checkout

Library terminal/computer support

Locked/Disabled Account

M

Mailing list creation

Mailing list modification

Microsoft 365 applications - OneDrive, Teams, Groups, SharePoint (Intranet)

Microsoft Access

Microsoft Office suite - Word, Excel, PowerPoint, etc.

Multi-Factor Authentication (MFA) request

Multiple ID/merge Banner records

N

NEOMED LEAD Center (Cornerstone): System Admin

NEOMED Password Help

Network connectivity issues or requests

Network port installation and repair

New Argos report request or request for Banner data extract

New computer quote

O

Other

P

Phone installation, move or removal

Phone issue or question

Point of Sale (POS) system support (CBORD or Booklog)

PointSolutions Support

Printer installation or relocation

Printer issue

Printing override

Project requests

Purchase software application

R

Raiser's Edge support

Remote Access (VPN)

Report suspicious email (phishing, spam, virus)

Restore a file or folder

Room and department calendar setup or access

S

ScreenPal Support

Security

Shared folder (drive) setup or access

Software evaluation

Software implementation

Software install, uninstall, upgrade

Software problem or question

Studio Recording Requests

System Access - Argos

System Access - Banner

System Access - Oracle

System Access - Other

T

Testing laptop support

Testing Support

V

Virus support

Voicemail setup, issues or questions

W

Wireless connectivity

Z

Zoom Support