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Services or Offerings?
Accessory Purchase
  1. Services
  2. Computers & Accessories
Purchases of computer mice, keyboards, monitors, soundbars, laptop batteries/chargers, and docking stations
Account Login Issue or Problem
  1. Services
  2. Accounts & Access
Login issues related to your NEOMED account (i.e. password, multi-factor authentication)
Argos questions or issues
  1. Services
  2. Enterprise Applications
  3. Reporting
Banner integration
  1. Services
  2. Enterprise Applications
  3. Banner ERP
Support for data integration with Banner
Canvas Consultation
  1. Services
  2. Enterprise Applications
  3. Canvas
Canvas Support
  1. Services
  2. Enterprise Applications
  3. Canvas
NEOMED Canvas login: https://neomed.instructure.com/
Canvas Training
  1. Services
  2. Training
Cisco Jabber Support
  1. Services
  2. Phones
Classroom/Lecture Technology Support
  1. Services
  2. Classroom & Media Services
Data Classification Assistance
  1. Services
  2. Security
Use this request to obtain assistance with identifying and applying the appropriate data classification to information used, created, stored, or shared as part of your job duties. The Information Security team will help you understand classification requirements, interpret policy guidance, and determine the correct classification level for documents, emails, systems, datasets, applications, or research materials.
Ditto Support
  1. Services
  2. Enterprise Applications
  3. Lecture and Screen Capture
EchoVideo Support
  1. Services
  2. Enterprise Applications
  3. Lecture and Screen Capture
Event Support
  1. Services
  2. Classroom & Media Services
Firewall changes for blocked websites
  1. Services
  2. Security
Instructional Technology Training
  1. Services
  2. Training
Request instructional technology training on various tools such as EchoVideo, Zoom, ScreenPal, Ditto and others.