Overview
Requests for access for new employees are handled via the IT Account Request process. This provides the ability to get a NEOMED account (including email), phone, computer, and access to printing and institutional applications including Banner access. The IT Account Request form is typically submitted by the new employee's supervisor as part of the new employee on-boarding process.
Before You Start
IMPORTANT: Account Requests must be submitted at least 2 weeks prior to the new employee's start date. This is due to the need of sourcing computers, accessories and account processing time. There is no guarantee that Account Requests received less than 2 weeks prior to the employee's start date can be accommodated due to the sourcing and process time necessary.
How to Submit a Request
- Click the "Start IT Account Request" button on this page.
- Provide the required information (denoted by a red asterisk *) and submit your request.
Need Additional Help After an Employee Starts?
- For assistance with setting up a computer and/or external computer accessories, please submit a Computer or Accessory Setup service request.
- If your new employee requires external computer accessories (i.e. docking station, monitor, keyboard/mouse) after you have already submitted a new employee account request, you can submit an Accessory Purchase service request.
- For assistance with setting up a new phone set up in office, please submit a Phone Installation, Move, or Removal service request.