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    Popular Services

    Canvas Support
    Canvas

    NEOMED Canvas login: https://neomed.instructure.com/


    Software Install, Uninstall, or Upgrade
    Enterprise Applications

    Email (Outlook) Issue or Question
    Email & Calendar

    Accessory Purchase
    Computers & Accessories

    Purchases of computer mice, keyboards, monitors, soundbars and docking stations


    Argos questions or issues
    Reporting

    System Access - Other
    Accounts & Access

    New Employee IT Account Request
    Accounts & Access

    Mailing List Request
    Email & Calendar

    Creation, modification, or removal of mailing lists


    Banner Finance
    Banner ERP

    Computer or Accessory Problem
    Computers & Accessories

    Shared Folder/Drive Setup or Access
    Network & Data Services

    General questions
    General

    Network Connectivity Issues
    Network & Data Services

    NEOMED network connectivity, including shared drive, issues or problems


    New Argos report request or request for Banner data extract
    Reporting

    PointSolutions Support
    Lecture and Screen Capture

    Account Login Issue or Problem
    Accounts & Access

    Login issues related to your NEOMED account (i.e. password, multi-factor authentication)


    Microsoft 365/Office Applications (Teams, Word, Excel, PowerPoint, etc)
    Microsoft 365

    EchoVideo Support
    Lecture and Screen Capture

    Printer Installation or Relocation
    Printers

    Banner Human Resources
    Banner ERP

    System Access - Argos
    Accounts & Access

    Phone Issue or Question
    Phones

    Windows 10/11 Issues
    Microsoft 365

    Banner Student
    Banner ERP

    System Access - Banner
    Accounts & Access

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