Change Your NEOMED Password


This article provides step-by-step instructions on how to change your password (i.e., you know your existing password and want to change it).

For instructions on resetting your password (you do not remember your existing password and want to change it), please refer to Microsoft MFA and SSPR – Reset your password via SSPR.

IMPORTANT: When you reset or change your password, it almost immediately changes the password for other systems that use Microsoft Single-Sign On e.g., Banner, the NEOMED Success Center, and VPN. Please refer to After You Change Your NEOMED Account Password for more information.

What is needed to change your password

Approximate time to complete steps: 3 minutes.

Note: The instructions below are identical for computers/laptops and mobile devices. On a mobile device, the text is in smaller font size.

Steps to change your password

Please refer to the University Password Requirements when establishing a new password as you will not be able to complete the reset unless your new password aligns with these requirements.

  1. In a web browser, open the Microsoft logon page:
  2. Log in with your Microsoft 365 account.
  3. Once signed in, select the Password option in the left pane of your My Account site.
  4. On the new page, enter your current password (under Old password).
  5. Enter your new password twice (under Create new password and Confirm new password).
  6. Click Submit.


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Article ID: 131534
Thu 4/22/21 2:20 PM
Wed 6/22/22 3:59 PM

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This article provides step-by-step instructions on how to reset your password as part of the Microsoft 365 Self-Service Password Reset (SSPR). These instructions should be used if you no longer remember your password and need to set it to a new password or your account has become locked due to too many log in attempts.