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NEOMED Computer Replacement Program
Details on the University's computer replacement program for qualifying users
I Changed my Password and Now I Can't Log into my NEOMED Device
Intended to address the most common scenarios after changing your password where you receive an invalid user ID or password error message when logging into your NEOMED device with your new password.
Sync Your NEOMED Device Password (I'm on Campus, using a NEOMED Wireless Network)
Steps to take after changing the password on your NEOMED account to ensure that you can continue to log in to your University-owned laptop or desktop computer when working on-campus and connected to a NEOMED wireless network.
New or Lost Phone/Mobile Device - Resetting Multi-Factor Authentication (MFA) Methods
If you use an Authenticator app and have a new/lost/stolen mobile device, this article will assist you in configuring your Authenticator app with your new device.
Sync My NEOMED Device Password (I'm Working Remotely and I Use the NEOMED VPN)
Steps to take after changing the password on your NEOMED account to ensure that you can continue to log in to your University-owned laptop or desktop computer when working remotely and using the NEOMED VPN.
Sync My NEOMED Device Password (I'm on Campus Using a Wired Connection)
Steps to take after changing the password on your NEOMED account to ensure that you can continue to log in to your University-owned laptop or desktop computer when working on-campus and using a wired connection.