Overview
Many 3rd party applications include connectors to Microsoft 365 applications like Outlook, Teams, and OneDrive to provide enhanced capabilities while using an application. When a user attempts to use those connectors, the application generates what is known as an "app consent" request, an automated response regarding next steps to use the application with Microsoft 365. NEOMED users may only connect University-approved applications to the NEOMED Microsoft 365 environment. This has been done to better protect University accounts and data, as well as to ensure all software being utilized on campus adheres to acceptable legal, security, and accessibility standards.
Not all 3rd party app consent requests require review - those that are requesting low risk access and are verified by Microsoft are automatically approved. These apps are subject to periodic review and access may be revoked as needed. Allowing access from a 3rd party application to the University's Microsoft 365 environment does not mean that the University endorses or provides support for the 3rd party app.
Applications that do not involve low risk access and have not yet been reviewed/approved by the University, as well as applications that have previously been reviewed and denied by the University, will not be able to be connected to the NEOMED Microsoft 365 environment. The user experience will be as follows:
- Approval Required: If an app has not yet been approved or denied by the University, users attempting to connect the app to their NEOMED Microsoft 365 account will receive a message stating that approval is required and inviting them to submit a request for approval.
- Approved: If an app has been approved by the University, users will simply be able to connect the app to their NEOMED account.
- Denied: If an app has been denied by the University, users will receive a message stating they will not be able to connect the app to their NEOMED account.
Approval Required
Users attempting to connect to an app that the University has not yet approved or denied for integration with the NEOMED Microsoft 365 environment will be presented with a pop-up message stating that approval is required. To begin the process, enter a justification for the app request in the field provided and click Request Approval (see below)
Note: Only current NEOMED faculty and staff members are permitted to request approval to connect new applications to the NEOMED Microsoft 365 environment. Students or non-current faculty/staff who submit requests will receive a response stating that a current faculty/staff member must make any such request. Students who believe they have a legitimate academic need for an app must work with their instructor, who will need to submit any request for approval.
Application approval requests must go through a review process involving multiple University departments and may include submission of a Data Usage Form (DUF), an accessibility review, and other steps. The approval process may take multiple months. Please be aware of this before submitting your request.
An IT Help Desk ticket will be generated and sent to the NEOMED IT Security team. You will receive a response regarding the status of your request.