Managing Focused Inbox for Outlook

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Outlook for Windows

Turn Focused Inbox on/off

  1. In Outlook, select the View tab.
  2. To turn on Focused Inbox, select Show Focused Inbox. The button should be shaded and the Focused and Other tabs will appear at the top of your mailbox. You will be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.

Show Focused Inbox

Filter Focused or Other

  1. To turn off Focused Inbox, select Show Focused Inbox. The button should not be shaded and you should see All and Unread tabs at the top of your mailbox.

Change how your messages get organized

From your inbox, select the Focused or Other tab, and then right-click the message you want to move.

  1. If you're moving from Focused to Other, select Move to Other if you want only the selected message moved. Select Always Move to Other if you want all future messages from the sender to be delivered to the Other tab.
  2. If you're moving from Other to Focused, select Move to Focused if you want only the selected message moved. Select Always Move to Focused if you want all future messages from the sender to be delivered to the Focused tab.

Side-by-side view of the Move and Always Move options

Outlook on the Web

Note: If the instructions don't match what you see, you might be using an older version of Outlook on the web. Try the Instructions for classic Outlook on the web.

Turn on/off Focused Inbox

  1. Open Outlook on the web.
  2. At the top of the page, select Settings Settings icon.
  3. Select the toggle next to Focused Inbox. The Focused and Other tabs will appear at the top of your mailbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.
  4. To turn off Focused Inbox, select the toggle next to Focused Inbox. The All and Unread tabs will appear at the top of your mailbox.

Change how your messages get organized

From your inbox, select the Focused or Other tab, and then right-click the message you want to move.

  1. To move a message from Focused to Other, select Move > Move to Other inbox. Select Always move to Other inbox if you want all future messages from the sender to be delivered to the Other tab.
  2. If you're moving a single message from Other to Focused, select Move > Move to Focused inbox. Select Always move to Focused inbox if you want all future messages from the sender to be delivered to the Focused tab.

Outlook for Mac

In Outlook 2016 for Mac, Focused Inbox is only available for Office 365 Business Emails (i.e. neomed.edu email addresses.)

Turn Focused Inbox on

  1. Open Outlook 2016 for Mac.
  2. On the Organize tab, select Focused inbox. The Focused and Other tabs will appear at the top of your inbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.

Focused Inbox button on the Organize tab of the ribbon

Tip: You can set the badge count—the count of unread mail—to include only the messages in the Focused list. See Outlook > Preferences > Notifications and Sounds > Badge count to adjust this setting.

Change how your messages get organized

From your inbox, select the Focused tab, and then select the message you want to move.

  1. Select Message > Move to Other if you want only the selected message moved. Select Message > Always Move to Other if you want all future messages from the sender to be delivered to the Other tab.
  2. Select Message >Move to Focused if you want only the selected message moved. Select Message > Always Move to Focused if you want all future messages from the sender to be delivered to the Focused tab.

THe two choices on the Move to Focused menu are Move to Focused and Always Move to Focused

Outlook on Mobile

Turn on/off Focused Inbox

  1. Open Outlook on mobile.
  2. At the top-left of the screen, select the Home icon (this icon can also be represented as your initials)
  3. A pop-out window will appear. At the bottom-left of the screen, select the Settings icon Settings icon.
  4. Scroll down to the Mail section within Settings. Select the toggle next to Focused Inbox. The Focused and Other tabs will appear at the top of your mailbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.
  5. To turn off Focused Inbox, select the toggle next to Focused Inbox within Settings. Your mailbox will return to a single Inbox feed.
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Details

Article ID: 157068
Created
Tue 7/18/23 2:48 PM
Modified
Mon 9/18/23 3:47 PM