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Connect or Reconnect an Office Phone
This article reviews how to reconnect an office phone if a phone is disconnected or is moved from one office to another.
How to Fix Read-Only Documents on a Mac
This article explains how to fix Microsoft 365 documents on Mac opening in Read-Only mode by clearing saved credentials and re-signing into your account.
Understanding Microsoft Education Licenses (A1 and A5)
Understanding the different features associated with your NEOMED account, based upon the role you have with the university.
Updating Your NEOMED Room/Office Location
Automatically Schedule Meetings and Find Availability Using Microsoft Find Time (Scheduling Poll)
Provides a summary of what Find Time is and how to schedule meetings with the service.
How to Switch from New Outlook to Classic Outlook
How to switch from the new version of Outlook to the classic version
What Should I Do Before I Lose Access to NEOMED Resources?
Steps to take before you lose access to NEOMED resources
Not Receiving or Sending Emails in Outlook
Not receiving any emails in a while, email not loading, or having trouble sending emails out? This article includes troubleshooting tips for Outlook regarding receiving and sending emails.
Email Forwarding
Instructions to forward or stop forwarding email via Microsoft 365.
Microsoft 365 Activation on Personal Devices for NEOMED Students/Employees
How to install Microsoft 365 applications on personal devices for current NEOMED students/employees
How to Access the NEOMED Intranet
I've Lost Access to My NEOMED Account - Can I Get It Back?
Information on what access, if any, can be restored if you lose access to your NEOMED account.
Updating Your Room or Office Location
Moved offices? Please refer to this article on the steps you should take to ensure your NEOMED account reflects this new office/room location.