This article describes the tools available to assist in your use of Banner. Ellucian is the vendor who supplies Banner and they provide a Customer Center where you can access documentation and training resources, technical support or a community where you can communicate with other schools on their use of Banner. More details on how to get into and use the Customer Center are in the next section.
Note: Your department is responsible for providing training on the specific forms used in your area. If you have additional questions or need access to a module, please submit a help desk ticket on the NEOMED client portal. Ellucian provides some general training resources to help get you started with Banner at Ellucian Training. The Business Analyst in IT can also help provide general training and use.
To access the NEOMED Banner system, click on the Staff link on the NEOMED home page. Use the Applications Menu chicklet and ensure you are on the Employees tab. Click on the Banner Admin link from there.
**You will need to use VPN to access the Banner test or productions when off campus
The AppsTest Launcher page has links to the three Banner test systems that are available for training or testing
The NEOMED Data Standards Guide provides guidelines on how to enter general information (basic biographic/demographic data). Anyone with Update or Data Entry capability within Banner must review and adhere to the Data Standards Guide.
Note: The guide is stored in the Banner Users Microsoft 365 group, so you may be prompted to log into Microsoft 365 when clicking the link above.
You can also easily access the guide from within Banner - go to Applications, then My Links:
This guide contains a list of the Data Stewards (data owners), for each of the modules within Banner. It also provides mandatory guidelines to follow when entering information such as addresses or names.
An annual review of the data standards is required by anyone who maintains data in Banner. Edits to the guide are made throughout the year as needed.
**Important** Anyone accessing Student data must complete Family Education Rights and Privacy Act (FERPA) training. For more information, refer to: https://www.neomed.edu/registrar/ferpa/information-for-faculty-staff/.
NEOMED IT performs module upgrades to coincide with Ellucian's product roadmap and release schedule. The first and third quarters of the calendar year are designated for feature releases and the second and fourth are designated as maintenance (bug/fix) releases. Regulatory upgrades are released as needed. IT reviews the Ellucian release guides which are provided with each update and summarizes any notable bug fixes and enhancements for the Banner User Groups. Each administrative office which uses Banner has at least one representative on the Banner User Group.
The Ellucian Customer Center provides access to Resources such as the Community, where institutions worldwide can communicate and collaborate, Training and Documentation such as Use Guides for the various modules in Banner. The Support Center is the Ellucian help desk/ticketing system. While anyone is able to submit tickets to Ellucian, IT should be aware of any issues you are having and can assist with entering the ticket.
We strongly recommend creating an account to access these valuable resources.
Sign in or create a new user account by accessing the URL https://login.ellucian.com/. When creating a new account, you must use your NEOMED email address. After submitting, you will be sent an email with a link to verify your login credentials. If you do not receive this in several days, let IT know, and we can open a ticket for you with Ellucian.