The Send-As permission must be granted by IT before the following can be done. To submit a ticket to request permissions: General Email or Outlook Problem/Issue/Request Form
Note: These instructions are for those using the Outlook desktop client. For those using Office 365/Outlook Web Access, refer to the following for instructions: Office 365 - How to access and send email from a shared mailbox
Steps
Compose a new message from the Outlook application.
Click the Options tab, and then select the From field.
![](https://neomed.teamdynamix.com/TDPortal/Images/Viewer?fileName=a86de8ac-0ad2-4805-80a6-0c7de5962805.png)
In the message click the From box to open the dialog box. Choose Other Email Address to get the next dialog box.
![](https://neomed.teamdynamix.com/TDPortal/Images/Viewer?fileName=87bf7bdc-4ec1-4f26-be34-2d1a2ff76e25.png)
Search by using the From… button or type in the full email address in the input field.
Click OK.