Supported Versions of Zoom Workplace

Introduction

Zoom enforces a new minimum version every 3 months (the first weekend of February, May, August, and November). For each new enforced minimum version, Zoom will also provide the next version Zoom will be enforcing and the exact date of that enforcement. Additionally, Zoom will make an effort to support a given version of the app for at least 9 months before it is considered for end of-life, at which point users will be prompted to update to the minimum version or higher.

This Zoom practice is aligned with industry practices and designed to help ensure that Zoom users receive the latest Zoom features, as well as any privacy and security enhancements we make to the platform. Please note that users utilizing unsupported versions will not be able to utilize the Desktop/mobile applications and instead will be directed to login and connect via the Zoom web app.

Zoom Workplace App - Version Enforcements

The table below identifies the minimum versions of the Zoom Workplace application required on the dates as noted:

Current Enforcement Next Enforcement
August 3, 2024 November 2, 2024

5.16.6 (Windows, macOS, Linux, Android, iOS, Intune)

5.16.0 (Blackberry)

5.17.5 (Windows, macOS, Linux, Android, iOS, Intune)

5.17.0 (Blackberry)

How to Check Your Zoom Version Number

To see whether your Zoom application is impacted, please refer to the "Checking the Zoom version number" Zoom KnowledgeBase article.

How to Update Your Zoom Application

Please refer to the "Updating Zoom to the latest version" Zoom KnowledgeBase article for steps on how to update your Zoom application.

What Happens When You Are Approaching the Minimum Version and Do Not Update in Time?

Users will be prompted to update the Zoom desktop or mobile app to the current minimum version before they can sign in or join a meeting/webinar. If unable to immediately update, you will be provided the option to join a meeting through the web app instead. Users will only receive a notification if the Zoom app is below the minimum version. For other products, such as the Zoom extensions for Chrome and Firefox or the Zoom Room, the scheduling functionality will be disabled and a warning will be displayed.

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Article ID: 163782
Created
Tue 9/3/24 3:52 PM
Modified
Tue 9/3/24 3:52 PM