Requesting IT Support through Room Calendar Reservations

Overview

When reserving rooms on campus, there is a standardized format utilized by various departments on campus to review, approve and support academic sessions. The following article outlines the format to be utilized when creating, sending and updating calendar reservations to ensure that IT support, when needed, is communicated. 

If IT support is needed, please include media@neomed.edu as a Required attendee to the room request.

Format of Room Calendar Reservation

  • TITLE of Calendar Reservation
    • Typically follows this format: <Canvas Course Name> 
      • Example: MEDC 71201 Body and Brain
  • REQUIRED (attendees): If IT support is needed, please include media@neomed.edu as a Required attendee.
  • LOCATION: This would be the location of the session (i.e. Room AC-126 Great Hall; Room AC-106 Training Room)
  • BODY/CALENDAR DESCRIPTION:
    • When IT support is needed, the following item needs to be added to the body/description of the room invite: 
      • Media: This notes what type of support is needed. Utilize one of the following codes for the corresponding support needed:
        • Startup - This is starting the audio/video technology in the room and logging into the instructor PC so it is ready to go.
        • Echo360 - This is Startup plus recording the lecture via EchoVideo and pushing the recording it to a corresponding course in Canvas.
        • Testing (Echo360) - This is used by Testing Services for academic integrity purposes.
        • Zoom - This is Startup and running a non-recorded hybrid session utilizing Zoom
        • Zoom Record - This is Startup and running a recorded hybrid session utilizing Zoom. The recording can be then pushed to a corresponding course in Canvas (if Zoom was a cloud recording.)
          • Examples:
            • Media: Echo360 
            • Media: Zoom
            • Media: Testing (Echo360)