Follow-You Printing - Setup and Printing Instructions

Instructions for setup and printing using Follow-You, which enables you to print directly to a holding area, then go to any University printer, swipe your University badge (or login to the printer), and release your print job.

Introduction

Follow-You printing allows you to print to a holding area, then walk to any printer, swipe your badge to log in, and release your print job. This could be helpful:

• As a “secure print” feature if you are printing something confidential
• If you are printing on special paper – you can load the paper, then release the document
• If your copier is down or in use – you can print and release somewhere else

First-Time Setup

The only setup required is that you add the Follow-You printer as another printer to your computer. Once you do this, the Follow-You printer will be available along with any other printers you have on your computer.

To add a printer:

•      Windows Devices: See Adding or Removing a Printer (Windows 10)
•      Mac Devices: See Mobility Printing - Setup and Instructions for Mac Devices

Printing

• Once you add the Follow-You printer, make sure you select the Follow-You printer when you print. You can also set it to be your default printer.

• You should receive a pop-up indicating that the document was sent to the Follow-You queue.

• Go to the nearest printer and swipe your paired University badge or log in with your NEOMED username & password.
  • If you need to pair your University badge, please follow this Badge Pairing KnowledgeBase article.
• On the printer’s screen, select Print Release.
• Select the documents you want to print and select Print.
• Log out from the printer when your job is completed by selecting the log-out icon on the top-right of the printer screen, next to your NEOMED username.

PLEASE NOTE: Print jobs are held in the queue for 72 hours. After 72 hours they are automatically deleted.