Setting Up, Downloading and Updating Zoom

Overview

Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-defined conference room solution into one easy-to-use platform. 

Prerequisites

You must have a NEOMED email account and have your multi-factor authentication (MFA) methods setup on your NEOMED email account. 

Setting Up Your Zoom Account

1. Go to https://neomed.zoom.us
2. Select Sign in

3. Log in using your NEOMED email, password and multi-factor authentication (MFA) method
4. Your account is created!

Downloading Zoom

1. Go to https://neomed.zoom.us/download
2. Download Zoom Workplace Desktop App
3. (Optional) Download Zoom Plugin for Microsoft Outlook

4. Zoom is also available on mobile (search your respective App Store)

Logging into the Zoom Workplace Desktop application

1. Open Zoom Workplace
2. IMPORTANT: When logging into Zoom, click on the SSO option.

3. If you are not already logged into your NEOMED email account, you will need to log in using your NEOMED email, password and multi-factor authentication (MFA) method.
4. Once logged in, follow the web browser prompts to Open Zoom.
5. Zoom will automatically update to reflect you being logged in; you will find your initials in the top-right of the desktop application if logged in correctly.

Updating the Zoom Workplace Desktop application

1. Sign in to Zoom Workplace desktop app client using the SSO option. 
2. Click your profile icon (displaying your initials) then scroll about halfway down and click Check for Updates.

3. If there is a newer version, select Update and Zoom will download and install it. If you do not have Check for Updates, updates are managed automatically for you.

Training, References and How-To Videos

Please see below for the current Zoom training materials and how-to videos:

• "Show Me" Training Videos
• Getting Started with Zoom Training References