Services A-Z (106)

# A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

AIMS/Canvas Instructional Design

AIMS/Canvas Support

NEOMED AIMS login: https://aims.neomed.edu/portal/

APC Power and Cooling Support

Apply standard computer image

Argos Account/Access

Argos Questions or Issues

Argos Report Modification Request

ATS Application/OS Updating

Authentication

AV Technology Support - Classrooms

AV Technology Support - Conference Rooms

B

Backdate

Banner A/R or CASHNet Support

Banner Account Creation/Access

Banner Communications Management (BCM) Request

Banner Database Refresh Request

Banner Directory Support

Banner Finance Support

Banner Financial Aid Support

Banner HR (Faculty) Support

Banner HR (Payroll) Support

Banner HR Support

Banner Integration

Support for integrations to Banner

Banner Mobile (Ellucian GO) Support

Banner or Ellucian Workflow Request

Banner Self Service Support

Banner Student Support

Banner Support and Maintenance

B-Line Support

Bulk Student Hiring Account Request Form

To be used to send lists of student hirees via an Excel spreadsheet in lieu of creating separate IT Account Request forms

C

Cell Phone Support

Chemical or Biohazardous Materials Database Support

CMU - KSI External User Account Set Up

Computer Disposal

Computer or accessory purchase

Computer or Hardware Setup

Conference call setup, issues or questions

Cornerstone: Instructional Design

Cornerstone: System Admin

D

Ditto Support

Document Scanning/Imaging/ApplicationXtender

DUO Two-factor Authentication Request

Duplicate ID/Merge Banner Records

E

Email restoration

eVisions - FormFusion or Intellecheck Support

ExamSoft Testing Software Support

F

Fax line installation

File uploads or recordings

Firewall

Firewall changes for blocked websites

G

General Email/Outlook Configuration, Issue or Question

General Questions

H

Hardware Troubleshooting

I

Infrastructure Maintenance, Upgrade or Installation

J

James Moore

Laptop TS

L

Laptop Drop Off

Laptop Loaner - or Peripheral Checkout

Library Terminal/Computer Support

M

Mailing list creation

Mailing list modification

Mediasite

Microsoft 365 Apps - OneDrive, Skype, Groups, SharePoint (Intranet)

Microsoft Access

Microsoft Office Suite - Word, Excel, PowerPoint, etc.

N

Network connectivity issues or requests

Network port installation and repair

New Active Directory (AD) Account

New Argos Report Request - or Request for Banner Data Extract

New Computer Quote

Quote for a new computer

New Employee Setup

O

Oracle Account/Access

Other

P

Password Reset

Phone installation/removal or move

Phone issue or question

Pinnacle Support (Badge System)

Point of Sale (POS) system support (CBORD or Booklog)

Printer installation or relocation

Printer issue

Printing Override

Manual override for student assistants, volunteers, etc. who require access to printing/copying

Purchase software application

Q

Qualtrics or Survey Request

R

Raisers Edge Support

Remote access (VPN) access or issues

Remote access (VPN) installation

Report Suspicious Email (PHISH, SPAM, Virus)

Restore a file or folder

Room and Department Calendar Setup or Access

S

ScreenCast-O-Matic Support

Security

Shared folder (drive) setup or access

Software Evaluation

Software Implementation

Software Install, Remove, Upgrade

Software Problem or Question

Studio Recording Requests

T

Testing laptop support

Support and maintenance of testing laptops

Testing Support

Training

Training

Turning Technologies (Clicker) Support

U

Unlock account

V

Virus Support

Voicemail setup, issues or questions

W

Wireless connectivity

Z

Zoom Support