Services A-Z (104)

# A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

APC power and cooling support

Apply standard computer image

Argos questions or issues

Argos report modification request

ATS Application/OS Updating

AV Technology Support - Classrooms

AV Technology Support - Conference Rooms

B

Backdate

Banner Accounts Receivable and Transact Payments support

Banner Communications Management (BCM) request

Banner database refresh request

Banner directory support

Banner Finance support

Banner Financial Aid support

Banner Human Resources (Faculty) support

Banner Human Resources (Payroll) support

Banner Human Resources support

Banner integration

Support for integrations to Banner

Banner Mobile (Ellucian GO) support

Banner or Ellucian Workflow request

Banner Self Service support

Banner Student support

Banner support and maintenance

B-Line support

C

Canvas Instructional Design

Canvas Support

NEOMED Canvas login: https://neomed.instructure.com/

Cell Phone Support

Chemical or Biohazardous Materials database support

Clinical Faculty Account Elevation

CMU - KSI External Accounts

Compromised Account or Device

Computer disposal

Computer or accessory purchase

Computer or hardware Setup

Conference call setup, issues or questions

Cornerstone: Instructional Design

Cornerstone: System Admin

D

Ditto Support

Document scanning/imaging/ApplicationXtender

E

Email restoration

ExamSoft testing software support

F

Fax line installation

File uploads or recordings

Firewall

Firewall changes for blocked websites

FormFusion or IntelleCheck support

G

General email/Outlook configuration, issue or question

General questions

H

Hardware troubleshooting

I

Infrastructure maintenance, upgrade or installation

L

Laptop drop off

Laptop loaner or peripheral checkout

Library terminal/computer support

Locked/Disabled Account

M

Mailing list creation

Mailing list modification

Mediasite

Microsoft 365 applications - OneDrive, Teams, Groups, SharePoint (Intranet)

Microsoft Access

Microsoft Office suite - Word, Excel, PowerPoint, etc.

Multi-Factor Authentication (MFA) request

Multiple ID/merge Banner records

N

NEOMED Password Help

Network connectivity issues or requests

Network port installation and repair

New Argos report request or request for Banner data extract

New computer quote

Quote for a new computer

O

Other

P

Phone installation/removal or move

Phone issue or question

Pinnacle (badge system) support

Point of Sale (POS) system support (CBORD or Booklog)

Printer installation or relocation

Printer issue

Printing override

Manual override for student assistants, volunteers, etc. who require access to printing/copying

Project requests

Enter your Project Request

Purchase software application

Q

Qualtrics or survey Request

R

Raiser's Edge support

Remote Access (VPN)

VPN installation or issues

Report suspicious email (PHISH, SPAM, Virus)

Restore a file or folder

Room and department calendar setup or access

S

ScreenCast-O-Matic Support

Security

Shared folder (drive) setup or access

Software evaluation

Software implementation

Software install, uninstall, upgrade

Software problem or question

Studio Recording Requests

System Access - Argos

System Access - Banner

System Access - Oracle

System Access - Other

T

Testing laptop support

Support and maintenance of testing laptops

Testing Support

Training

Training

Turning Technologies (Clicker) Support

V

Virus support

Voicemail setup, issues or questions

W

Wireless connectivity

Z

Zoom Support