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iPhone or iPad
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Apple Passwords
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The passkey synchronizes through your Apple Account and can remain available on other compatible Apple devices. If you lose, replace, or upgrade your device, your passkey remains available through your Apple Account.
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Enroll a passkey with an iPhone or iPad
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Android phone or tablet
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Google Password Manager
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The passkey synchronizes through your Google Account and can remain available on other compatible Android devices. If you lose, replace, or upgrade your device, your passkey remains available through your Google Account.
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Enroll a passkey with an Android device
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Passkey stored only on a smartphone
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Microsoft Authenticator Passkey
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Microsoft Authenticator stores a device-bound passkey on your smartphone. Unlike a synced passkey, it remains on the device where it was created and does not sync to other devices. If your phone is lost, replaced, or reset, the passkey will not automatically be available on your replacement device.
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Enroll a passkey with Microsoft Authenticator
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Continue using a password
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Microsoft Authenticator Number Matching
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If you are not required to use phishing-resistant MFA, you can continue signing in with your NEOMED password and approving the sign-in using Microsoft Authenticator. Number matching provides strong MFA but is not phishing-resistant because your password is still used during sign-in.
NOTE: Certain NEOMED employees (i.e. IT) are required to use phishing-resistant MFA and cannot use number matching to satisfy this requirement.
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Enroll in Microsoft Authenticator push notifications
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Personal Windows computer
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Windows Hello
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A device-bound passkey is stored on the computer and used with a PIN, fingerprint, or facial recognition. Because the passkey is device-bound, it remains on that computer and does not sync to other devices (such as a lab computer or a podium).
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Enroll a passkey in Windows Hello
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Personal Mac
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Apple Passwords
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On supported Macs, Touch ID can verify a passkey synchronized through Apple Passwords.
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Enroll a passkey on macOS and use Touch ID
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NEOMED-managed Windows computer
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Windows Hello for Business
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Use a PIN, fingerprint, or facial recognition on a supported NEOMED-managed device. Biometric options depend on the computer's hardware.
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Enroll in Windows Hello for Business
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NEOMED-managed Mac
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Platform SSO
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Use built-in Mac authentication, such as Touch ID, to sign in securely. Availability depends on device management configuration so you will need to contact the Help Desk first and request that they enable Platform SSO for your macOS computer.
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Enroll in Platform SSO on a managed Mac
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Separate physical device or backup method
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FIDO2 Security Key
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A passkey is stored on a physical key. This is also a great option for a secondary or backup authentication method. If you normally use a passkey stored on your smartphone, a registered security key provides another way to access your NEOMED account if your primary device is lost, damaged, or otherwise unavailable.
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Enroll a passkey with a FIDO2 security key
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| Phone call or text message |
Any of the alternate methods listed above |
As of February 1, 2027, Microsoft (NEOMED's sign-in provider) will no longer offer telephony methods for authentication. Phone calls and SMS/text messages will no longer be available. |
See above |