MFA: Multifactor Authentication (MFA) Help and Resources List

Overview

This article serves as a central resource for NEOMED employees, students, and other affiliates regarding NEOMED MFA knowledge base articles, including information about enrollment, sign-in methods, passkeys, and troubleshooting. 

• Artilce - MFA: What is Multi-Factor Authentication and Self-Service Password Reset?
• Article - MFA: What Is Phishing-Resistant MFA and How to Enroll?
• Article - MFA: Understanding Passkeys
• Article - MFA: How to Choose a MFA Method

Enroll a Passkey

Smartphones and Tablets

• MFA: Enroll a Passkey With My iPhone or iPad (synced to Apple Passwords)
• MFA: Enroll a Passkey With My Android Phone or Tablet (synced to Google Password Manager)
• MFA: Enroll a Passkey With Microsoft Authenticator App (iOS or Android)

Computers

• MFA: Enroll a Passkey in Windows Hello on a Personal Windows Computer
• MFA: Enroll in Windows Hello for Business on a NEOMED-Managed Windows Computer
• MFA: Enroll a Passkey on a Personal macOS Computer and Use Touch ID
• MFA: Enroll in Platform SSO on a NEOMED-Managed Mac Computer

Physical Security Keys

• MFA: Enroll a Passkey With a FIDO2 Security Key (YubiKey)

Sign In With A Passkey

• MFA: Sign In Using a Passkey on a Smartphone or Tablet
• MFA: Sign In Using a Passkey on a FIDO2 Security Key
• MFA: Sign In Using a Passkey with Windows Hello

Microsoft Authenticator App (Push Notifications / Number Matching)

How to Enroll

• MFA: Push Notification Enrollment (Microsoft Authenticator)
• MFA: Microsoft Authenticator Wizard Enrollment
• MFA: Add (Enroll) a Tablet for Use with MFA with the help of a Laptop or Desktop Computer

How to Sign In

• MFA: Use the Microsoft number matching for multifactor authentication
• MFA: Use the One-Time Passcode Method of Multifactor Authentication

Manage or Troubleshoot MFA

Enrolling a Backup Method

• MFA: Add an Additional or Backup MFA Method

Device Availability Issue

• I can't access my enrolled device(s)
• My device is lost, stolen, or damaged

Using MFA While Traveling

• Using MFA While Traveling
• Using MFA when traveling between time zones

Still Need Assistance?

• See Microsoft's MFA informational site 
• Contact the IT Service Desk