Microsoft 365 - Outlook - Setting Up Your Mobile Mail App with Modern Authentication

To ensure that your NEOMED email is set up with a newer authentication method on your mobile device.

Android devices or Apple device with iOS 10 or lower

If you have an Android device or an Apple device with iOS 10 or older, modern authentication is not supported.

You must download the Microsoft Outlook app for your mobile device.  Please use the following Microsoft documentation to set up Outlook on your mobile device.

1. If you currently have your NEOMED email set up, you need to remove the account.
2. Open iOS settings and go to "Accounts & Passwords".  Select your email account and delete it.
3. Tap "Add Account".
4. Select "Exchange" and enter your NEOMED email address.
5. After selecting "Next", choose "Sign In".
6. When prompted, enter your password.  
7. If permissions are requested, tap "Accept".
8. Select what you want to sync and tap "Save".

For Microsoft Documentation, please refer here: https://support.office.com/en-us/article/set-up-email-using-the-ios-mail-app-7e5b180f-bc8f-45cc-8da1-5cefc1e633d1